Accepted payment methods
We accept only PayPal payments.
Our store can only accept payments in Japanese Yen (JPY). Payments sent in any other currencies will be returned.
When to pay
Orders are invoiced after all items in an order are available and ready to be shipped. As soon as we recieve your perchases we will send you an invoice via PayPal.
Pre-payment is not required for pre-order items unless noted otherwise. We may request pre-payment for large orders, or certain items including but not limited to high-priced or order-made items. Please contact us if you have trouble authorizing payment through our website.
All payments must be made in full within 7 days of the first order invoice. We are unable to accept split payments or extend payment deadlines. Please note that combining orders will not extend your payment deadline.
NOTE: Paid orders cannot be modified. Please make any necessary updates to your orders and wait for an updated invoice before authorizing payment.
Available shipping methods
You can choose shipping method from either EMS or Registered Airmail.
We reccomend EMS, it is speedy and safety. Registered Airmail is reasonable but it takes more days to get your country than EMS.
NOTE: Your shipping method may be changed by our store if your order is ineligible to be shipped by your chosen method.
|EMS||Registered Air Mail|
|Estimated delivery time
(varies by country)
|Generally 2-5 days||Generally 1-2 weeks|
|Compensation for loss or damage*||O||O
Up to 6000 JPY
|Restrictions||EMS service not available to all countries||Size: 90 cm
Weight: 2kg (When only Printed Matter: 5kg)
|* May vary by country.|
Shipping costs are calculated after orders are placed and all items in the order are ready to be shipped. We are able to provide shipping estimates for in-stock items. If you would like an estimate, please contact us before placing an order with the item code and name. Please note that we are unable to provide shipping estimates for pre-order items because their final size and weight have not yet been determined.
Customers may be required to pay customs fees when receiving foreign shipments and we ask that customers please keep this in mind when placing orders at our store. We unfortunately has no control over any fees/taxes levied by your country’s government. We are by law unable to undervalue shipments or mark them as “Gift,” and therefore cannot fulfill any such requests to do so. All orders are marked as “Merchandise” with the full value of contents written on an invoice attached to the outside of the parcel. We are unfortunately unable to put invoice documents inside parcels, or ship orders without an invoice.
You can track the status of your shipment online.
Individual International Mail Search by Item Number
Please understand that the online tracking status may not always be up-to-date. We has no control over the delivery of parcels and we are therefore unfortunately unable to answer any questions relating to parcel delivery status. Please contact your local post office for more information.
Your order may be modified without prior notice if your order is not eligible for your selected shipping method.
Please visit JapanPost website.
A handling cost will be applied to all orders.
We will charge 330 JPY as handling fee per a purchase. The handling fee is including in shipping cost.